Returns

Welcome to www.designedforliving.com

This website is owned and operated by Designed for Living B.V. (‘Designed for Living’ or ‘us’ or ‘we’). Registered office: Verbindingsweg 13, 1261 EX, Blaricum, The Netherlands. Registered Chamber of Commerce number: 58804625 (The Netherlands), (BTW) VAT number: 853189390.

Returns Policy

We hope you will be happy with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund on all goods returned to us within 30 days from the despatch of your order, if they are in their original packaging, in an unused resaleable condition. Items returned outside of this period will only be refunded if the return has been authorised by our customer service team. We will not process refunds on items that have been removed from their original packaging, unless they are faulty. If part of your order is faulty, you will be given the option of a replacement or refund.

SALE items cannot be returned.

Under the distance selling regulations you have the legal right to cancel your order within seven days from the receipt of the goods, if you send us a written notification, and return the goods to us in their original, unopened and unused condition, and we will refund the purchase price. Please note that we will not refund the cost of returning the items to us; nor the charges where applicable.

Please view our contacts page for information on how to get in touch with us.

To successfully complete the return procedure, please follow the instructions on our return form. Print out and fill in our returns form, which you can find HERE. Please note that all returned items have to be sent back in one package. We advise you to send back the package with registered mail. If the goods are opened from its original packaging, damaged, incomplete or it has not been sent back in it original box Designed for Living is not obliged to take back the item.

Please address all returns and exchanges to:

DESIGNED FOR LIVING
Verbindingsweg 13
1261 EX, Blaricum
The Netherlands

Exchange

We only offer refunds. If you would like to exchange an item than we advise you to return the unwanted item and make a new order for the item(s) you prefer.

Refund

Up to 14 working days may pass between the receipt of the return and the refund procedure. The time period depends upon your particular payment. Once your order has been processed your will receive an email confirmation of your return. The amount will be refunded on the account of your original payment method.

Damaged/ Misshipped Items

In the unlikely event that you have received an incorrect order or a defective item, please contact us immediately by phone or email. We will take back the item, exchange it against a new one or credit you the purchase price and sales tax.

Returns Form

Your can find our Returns Form HERE.

→ None of the above conditions affect your statutory rights when goods are faulty, or not as described. For your rights of cancellation under the Consumer Protection Distance Selling Regulations, please click here.